Our Services
End-to-end IT services from strategy and design through deployment, security, and ongoing support — delivered by Hawaii's most experienced enterprise technology team.
What We Do
We help IT and business professionals provide better, faster services — meeting stringent service levels while keeping pace with the latest technology.
Infrastructure Design & Deployment
We architect and deploy enterprise IT infrastructure tailored to your organization's scale, performance requirements, and budget — from initial design through go-live.
Virtualization & Cloud Migration
Our certified engineers plan and execute VMware, Citrix, and Hyper-V virtualization projects, as well as hybrid cloud migrations that reduce cost and improve agility.
Cybersecurity & Compliance
We assess your security posture, implement layered defenses, and help you meet compliance requirements — including NIST, FISMA, and CMMC frameworks for federal clients.
Managed IT Services
Proactive monitoring, patch management, helpdesk support, and lifecycle management keep your environment healthy and your team focused on core business objectives.
Consulting & Advisory
From technology roadmaps to vendor selection and procurement, our consultants provide strategic guidance that aligns IT investments with your business goals.
Training & Knowledge Transfer
We deliver hands-on training and documentation so your team can confidently operate and maintain the solutions we implement — maximizing your technology investment.
Proactive Managed Services
Our managed services practice provides 24/7 monitoring, automated alerting, and rapid-response support so issues are resolved before they impact your users. We act as an extension of your IT team — not just a vendor.
- 24/7 infrastructure monitoring
- Patch & vulnerability management
- Helpdesk & end-user support
- Vendor escalation management
Federal IT Services
SOS Hawaii has extensive experience supporting federal agencies and defense contractors across Hawaii and the Pacific. We understand the unique compliance, security, and procurement requirements of the federal market and deliver solutions that meet them.
- FISMA & NIST 800-53 compliance support
- FedRAMP-authorized cloud solutions
- CMMC Level 2 & 3 readiness assessments
- CAC/PIV smart card authentication (Charismathics)
- Classified and unclassified network segmentation
- ATO (Authority to Operate) documentation support
- GSA Schedule procurement assistance
- DoD, DHS, and civilian agency experience
Virtualization Services
Certified expertise across the leading virtualization platforms — helping you consolidate, modernize, and scale your infrastructure.
VMware
- vSphere & vCenter design and deployment
- vSAN hyper-converged storage implementation
- NSX-T network virtualization
- VMware Horizon VDI rollouts
- VMware Cloud on AWS migrations
Citrix
- Citrix Virtual Apps & Desktops (CVAD)
- Citrix Cloud and DaaS deployments
- Citrix ADC (NetScaler) load balancing
- StoreFront and Workspace configuration
- Citrix performance tuning and optimization
Our Process
A proven, repeatable methodology that delivers consistent results on every engagement.
Discovery
We assess your current environment, understand your goals, and identify gaps and opportunities.
Design
Our architects produce a detailed solution design with bill of materials, timelines, and success criteria.
Procurement
We source hardware and software from our partner network at competitive pricing with full warranty coverage.
Implementation
Certified engineers deploy and configure the solution following documented runbooks and change control.
Validation
We test against acceptance criteria, document the as-built environment, and train your team.
Support
Ongoing managed services, monitoring, and vendor escalation keep your environment running at peak performance.
Let's Solve Your Toughest IT Challenges
Talk to one of our engineers about your environment and we'll recommend the right approach — no obligation.